what kind of personal information we collect;
when we collect personal information;
how we use personal information;
how we store personal information;
how you can access/amend your personal information; and
how you can contact us for further information.
What kind of personal information we collect
We collect the personal information you give us.
We may also obtain personal information from third parties with your authorisation and where permitted by law.
The personal information we collect may include (without limitation) your name, address, contact details, date of birth, and information about your use of our services or participation in our events.
When we collect personal information
We may collect personal information about you in the following circumstances:
when you enquire about or request information about us or any of our resource tool kits and/or live webinar events;
when you register or apply for, any of our resource tool kits and/or live webinar events;
when we contact you about any of the resource tool kits and/or live webinar events;
when you provide your information to us by any means, including when you enter personal information via online forms on our website or otherwise as part of your use of our website or our resource toolkits or participation in our live webinar events;
when you contact us in relation to our resource tool kits and/or live webinar events;
when you complete any surveys we invite you to complete;
when you contact us for any other purpose.
If you do not provide, or allow us to collect, the personal information that we request, we may not be able to provide our services to you and you may not be able to use some or all of our services.
How we use personal information
We may use your personal information for any of the following purposes:
to process, deal with and respond to:
your enquiries or requests for information about us or any of our our resource tool kits and/or live webinar events;
to enable us to provide our resource tool kits and/or live webinar events;
to contact you about any of the resource tool kits and/or live webinar events;
to inform you of any our resource tool kits and/or live webinar events which may be of interest to you;
for any specific purpose which we notify you of at the time your personal information is collected;
for our administrative purposes, audit, reporting and analytics, and any other purposes permitted by law;
to improve your user experience on our website, and for marketing, including as set out in the cookies, web beacons and storage technologies section; and
We may disclose your personal information (including your identity):
to our agents, service providers (including our hosting providers and platform providers), our partnering organisations, contracted third parties, and any other relevant third parties) to the extent necessary to carry out, or in connection with, any of the purposes for which we may use your personal information (as outlined above);
if we are requested to do so in the course of legal proceedings or other investigations; or
with your authorisation or where we are otherwise permitted to do so by applicable law.
Except as provided above, we will not share your personal information with any other third parties and will not sell, license or rent your personal information to third parties.
How we store personal information
Certain information may be stored on our hosting provider's servers, that we have provided express consent to use. We have entered into appropriate arrangements requiring our hosting provider to keep the hosted information secure and confidential.
Where we store personal information ourselves, we ensure that it is kept safe and secure, using reasonable steps to prevent unauthorised access and use of personal information.
A cookie is a small data file that the website sends to your browser or mobile device (as the case may be), which may then store it for later retrieval by the website. Some cookies we use last only for the duration of your website session and expire when you close your browser. We may use other cookies to remember you when you return to the website and these will last for longer.
You can disable cookies, web beacons and these other storage technologies at any time by using your web browser options. If you do this, you may still use our website, but your ability to use some of its features or functionality may be limited.
Use of analytics
How you can access/amend your personal information
You may request access to your personal information that we hold by contacting us. We will provide you with a copy of the personal information we keep about you that can be readily retrieved unless any of the reasons for withholding that information under the Privacy Act 2020 apply.
However, we reserve the right to charge you a reasonable amount for providing copies of any personal information you request, to take into account the time, cost and effort involved.
You may request that the personal information we hold about you is corrected by contacting us.
How long we hold personal information
We will determine how long we will hold your personal information, except that we will not keep personal information for longer than is necessary for the purpose for which we may lawfully use it.
How you can contact us for further information